Pet-Way.eu

FAQ

1.) Right of navigation click on the icon next to the shopping basket

  • LOG IN - if the user has logged in,
  • click on the icon to LOG OUT

2.) Second menu opens

  • If the current user has already creatad a account please use LOG IN button
  • or proceed to a new registration

3.)On the registration page enter your user name and e-mail and click to register

4.)The user is redirected to the page where he is informed that he received the email containing instructions to set the password

5.)In the email user has to click on the first link, where (R) he is forwarded to set and enter a new password or accept existing password and confirm

6.)The user is redirected to his profile site where he can edit all information (name, address, password, etc ..)

  • WordPress collects only the name and address of the user in order to deliver purchased products.
  • Pet way SLLC has no access to the data of registered users where username and password are not visible.
  • Pet Way uses only e-mail address if the user has chosen the newsletter delivery option.

We refer the users to get acquainted with these Terms and Conditions before buying and to regularly check them in order to be acquainted with all the rights and duties which belong to them.

Pet Way SLLC reserves the right to modify these Terms and Conditions at any time without prior notice and will not be responsible for any consequences arising from such changes.These changes come into force upon publication on this website.Pet Way SLLC reserves the right to discontinue services and change contents as well as other services and sub-pages that are part of PET-WAY.EU web shop at any time without prior notice and will not be responsible for any consequences arising from such changes.These changes come into force upon publication on this website.

Pet Way SLLC. reserves the right to change, restrict or terminate the services of the PET WAY.EU web trade at any time without prior notice, including partially or completely restricting access to and provision of certain services to users who violate provisions of these Terms and Conditions and the General Conditions of Use.

Using the Pet Way SLLC web shop services shall be granted only to adults.Use of Pet Way SLLC. by children or minors is not allowed, and the parents or guardians are required to pay attention to this, otherwise they assume all rights and obligations resulting from such use, and Pet Way SLLC. is not responsible for any consequences of such use.

  • Gift Card PET WAY is the product of Pet Way SLLC
  • It can be used only once and cannot be exchanged for money
  • If the limit on gift cards PET WAY is smaller than the amount of all purchases, the user must pay the difference in HRK up to the value of purchased goods or services

Nije postavljen odgovor!

  • the shipping cost is not calculated automatically when purchasing a product
  • issued invoice has the price of the purchased products and the price of delivery
  • cost of delivery is not shown in the cart with the price of the product, the price of delivery is listed on the billing page and will be charged later
  • cost of delivery to the Croatian territory (except for the City of Zagreb, Daruvar and immediate surroundings) is HRK 35.00, regardless of weight and volume (delivery of larger packages by GLS)
  • for orders over HRK 800.00 shipping cost is fully borne by Pet Way sllc
  • term of delivery of products, where it is stated that they are in stock, on the entire area of Croatia is 5 working days from the date of completed orders, except for products with a special note
  • term of delivery of products, where it is stated that they are in stock, to Croatian islands is up to 6 working days
  • in case of changing the delivery date or any other important circumstances for the execution of the order, the customer will immediately be notify by the staff of Pet Way SLLC.
  • delivery by GLS Croatia, with SMS notification of delivery of the package on the day of delivery where the customer can arrange a delivery time
  • delivery by the Croatian Post refers to small products, gift card or flexibile lid... for which the standard price list of HP d.d. applies

  • Delivery of dogs is available by ZOO taxi mobile licensed pet transporter.
  • The price of delivery in Croatia to 250 km is 500 kn. All km’s above are calculated with 3.50 kn per kilometer + toll in both directions.
  • Transport rate for out of the country transport increases by 10%.